Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can repair track misalignment issues same-day or next-day. Our experienced technicians carry common parts in their service vehicles, allowing for quick repairs. For emergency situations, we offer 24/7 service and can often arrive within 2-4 hours.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment typically occurs due to loose mounting brackets, impact damage from vehicles or objects, worn rollers, or natural settling of your home's structure. Regular maintenance can help prevent these issues.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We offer flexible financing options to make your new garage door installation affordable. We work with several financing partners to provide low monthly payments and competitive interest rates.

Question 4

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes 3-5 hours. More complex installations or commercial doors may take longer. We'll provide an accurate time estimate during your free consultation.

Question 5

What is included in your maintenance service?

Accepted Answer

Our maintenance service includes full inspection of springs, cables, rollers, and tracks; lubrication of all moving parts; safety sensor testing and adjustment; balance testing; and minor adjustments as needed.

Question 6

Do you provide warranties on your work?

Accepted Answer

Yes, all our work comes with a 2-year warranty on parts and labor. Many of the products we install also come with manufacturer warranties extending 10-25 years.

Question 7

Can you repair all brands of garage door openers?

Accepted Answer

Yes, our technicians are trained to repair all major brands including LiftMaster, Chamberlain, Genie, Craftsman, and more. We keep common replacement parts in stock for faster repairs.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, checks, all major credit cards, and offer financing options for larger projects. Payment is due upon completion of work.

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